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Opening a New Account – Important Information about Procedures for Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each prospective client (person or entity) that opens an account, as well as each authorized person who may act on behalf of the entity.

At a minimum, firms are required to collect information on owners and/or authorized principals such as name, date of birth, and identification numbers. A Social Security number or Taxpayer ID number is required for each authorized person and a valid passport or another form of government-issued photo ID is required. When opening an account, TerraNova Capital Equities, Inc. will request from each prospective client certain identifying information such as the customer’s name and address and may request copies of identifying documents such as a corporate resolution, an operating agreement or a trading authorization. TerraNova Capital Equities, Inc. may not be able to establish an account or continue to carry out transactions for a client that does not supply such information or cannot sufficiently verify its identity.

Contact Information Change

Should you fail to notify TerraNova Capital Equities, Inc. in writing of any change in critical contact information such as phone numbers and email addresses, you may not receive important information about your account, and restrictions may be placed on the account.

Fees and Charges

TerraNova Capital Equities, Inc. may charge and collect commissions and other fees for services to you at the prevailing rates and you agree to be bound thereby.

Legal and Tax Advice

TerraNova Capital Equities, Inc. does not provide legal or tax advice. Please consult your legal advisor, accountant or tax expert as you deem necessary.

Email Disclosure

Please read the following carefully as it contains the conditions governing any electronic communications between you and TerraNova Capital Equities, Inc. or its affiliates (collectively, “TerraNova”). By corresponding with TerraNova you agree to these terms and conditions of use. TerraNova may amend these terms and conditions at any time without notice. You should check this webpage from time to time to review the current terms and conditions because they are binding on you.

Any correspondence relating to regulated securities products or services will be deemed to be sent by, addressed to, or related to the activities of TerraNova Capital Equities, Inc., a registered broker-dealer. TerraNova archives and reviews outgoing and incoming emails. They may be produced at the request of a regulator or in connection with civil litigation.

Unless otherwise specifically indicated, the contents of any electronic communication and its attachments are for informational purposes only, and should not be regarded as an offer to sell or a solicitation of an offer to buy any securities, futures, options, loans, investment products or other financial product or service, an official confirmation of any transaction, an official valuation, or an official statement of TerraNova. Attachments that are part of an electronic communication may have additional important disclosures and disclaimers, which you should read.

TerraNova and/or its officers and employees may from time to time acquire, hold, or sell a position in the securities mentioned herein. Upon request, TerraNova will furnish specific information in this regard. If TerraNova is involved in the purchase or sale of any security, TerraNova may act as principal for its own account or as agent for the buyer and/or the seller.

Electronic communications may contain privileged or confidential information, or may otherwise be protected by work product immunity or other legal rules. No confidentiality or privilege is waived or lost by any mis-transmission. Access, copying or re-use of information by non-intended or non-authorized recipients is prohibited. If you are not an intended recipient of an electronic communication, please notify the sender, delete it and do not read, act upon, print, disclose, copy, retain or redistribute any portion of such electronic communication. Electronic communications are not intended for distribution to, or use by, any person or entity in any location where such distribution or use would be contrary to law or regulation, or which would subject any TerraNova affiliate to any registration requirement within such location. TerraNova does not waive any intellectual property rights in any electronic communication.

TerraNova cannot provide absolute assurances that all electronic transmissions (sent or received) are secure, error free, not corrupted, incomplete or virus free and/or that they won’t be lost, mis-delivered, destroyed, delayed, or intercepted/decrypted by others. Therefore, TerraNova advises against sending sensitive or personally identifiable information via electronic communications and disclaims all liability with regard to electronic communications (and the contents therein) if they are corrupted, lost, destroyed, delayed, incomplete, mis-delivered, intercepted, decrypted or otherwise misappropriated by others.

Information contained in any electronic communication has been obtained from sources which TerraNova believes to be reliable. However, TerraNova does not guarantee its accuracy, and such information may be incomplete or condensed. Unless otherwise indicated, the views expressed are the author’s and may differ from those of others within TerraNova. The information represents a view as of the date of the electronic communication and is subject to change and/or withdrawal at any time without notice.

Privacy Notice

On June 29, 2000, the United States Securities and Exchange Commission published final Regulation S-P in the Federal Register. Regulation S-P requires financial institutions, including broker-dealers such as TerraNova, to develop privacy policies with respect to customer non-public information and to notify its customers of such policies.

Broker-dealers typically collect customer non-public information, including personally identifiable financial information (e.g., information the customer provides when the client relationship is established such as its name, address, social security number, tax identification number, etc.) to evaluate and to serve client needs and to complete client transactions. Many financial institutions also compile customer lists derived from such personally identifiable information.

TerraNova does not disclose any non-public personal information relating to its customers, or former customers, to affiliates or non-affiliated third parties, except as permitted by law, to process client transactions or to fulfill legal and/or regulatory requirements. TerraNova has implemented specific policies and practices with respect to safeguarding the confidentiality and security of customer non-public financial information. TerraNova’s employees are instructed to protect such information and are required to comply with these established policies and practices. TerraNova always has considered its fiduciary responsibilities to be of paramount importance and will continue to vigorously protect the interests of its clients.

Should you require any additional information regarding TerraNova’s Privacy Policy, please write to the Chief Compliance Officer, TerraNova Capital Equities, Inc., 420 Lexington Avenue, Suite 1402, New York, New York, 10170.

Securities Investor Protection Corp. (SIPC)

TerraNova is a member of SIPC, which protects securities of customers of its members up to $500,000 (including $250,000 for claims of cash) per client as defined by SIPC rules.

SIPC provides protection in the event of a member firm failure and does not insure against market decline. Further details of the protection provided by SIPC is available at or by calling 202.371.8300.

Client Concerns

Any inaccuracy or discrepancy in an account or transaction should be reported immediately to the Chief Compliance Officer or the Chief Executive Officer. Concerns may be directed to the Chief Compliance Officer at 420 Lexington Avenue, Suite 1402, New York, New York, 10170 and the main telephone number of TerraNova is 212.381.7391.

FINRA Website – BrokerCheck

FINRA BrokerCheck allows investors to learn about the professional background, business practices and conduct of FINRA member firms or their brokers. Visit the FINRA website at and look for “BrokerCheck” or call 1.800.289.9999. A FINRA investor brochure is also available upon request.

TerraNova Capital Equities, Inc. (“TerraNova”) has developed a Business Continuity Plan (“BCP”) based on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our BCP.

Contacting Us

If after a significant business disruption you cannot contact as you usually do at 212.381.7391, you should call our alternative number at 973.906.2105 or visit our website at

Our Business Continuity Plan

TerraNova plans to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and most importantly allowing our clients to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.

Our Business Continuity Plan addresses: data backup and recovery; all mission critical systems; financial and operations assessments; alternative communications with clients, employees and regulators; alternate physical location of our employees; critical suppliers, contractor, bank and counter-party impact; regulatory reporting; and assuring our clients prompt access to their funds and securities. Any questions or concerns regarding TerraNova’s Business Continuity Plan should be directed to the Chief Compliance Officer at